How can we help you? We have listed some of the commonly asked questions here, you can browse the topics to quickly find the info you are looking for.

If your question is not listed here, write to us at admin@apntly.com and we will connect with you shortly afterwards.

In Services section, choose the product which you would like to offer as a service. Once service is created assign team members to its various variants. Once you have create a service, booking widget will start appearing on the product.

Make sure that you have enabled "Continue selling when out of stock" for all variants of the product. This ensures that we can continue showing booking modal even when the product is out-of-stock.

Services are products on your shopify shop which you can offer as appointments to the customers. App help your customers to book a time slot for a service by showing a booking modal at the shopify product page.

You can add staff members through "Team" section of the app. Each team member has their own availability, so if one of team member is booked, another team member can still be booked.

Follow this steps to integrate the calender
1. Go to the "Team" page. Select team member by clicking on pencil icon.
2. Scroll to the bottom. Click on "Connect Calendar" to integrate Google/Outlook calendar with the app.

You can enable deposits in the app to let your customer pay a deposit amount while booking the appointment and pay full amount later.
Follow the steps to enable deposits:
1. Go to Deposits Page.
2. Click on "Edit Payment Setting".
3. Enter the payment options available, e.g 5%, 10% etc
4. Click on Save to save payment options.
5. Click on "Enable Deposit" switch to enable it.
6. Now, customer can select and pay one of the option you specified above to book an appointment.
7. After the appointment is completed, go to Deposits Page , choose the order and click on "Charge Pending Amount" to send invoice for remaining amount.

Time slots depends on the availability of the team members assigned to service. So, you can configure availability of team members to configure service availability.

On team members section scroll to the team member which you want to edit, click edit. On edit team member page, there is "Availability" sub section. You can edit the available time slots as per weekdays. Once you have configured the settings, click Save button.

By default we choose the shop timezone as the default service availability timezone. You can edit this timezone in settings tab. All the availability time slots of team-members/services are considered to be in this timezone.

You can use group appointments to allow multiple customers to book the same time slot. In Service settings enable the group appointments, enter the capacity (how many times a slot can be booked).
Click Save, and app will ensure that same slot is bookable specified number of times.

In "Settings" page enable "Multiple Timeslot Selection", then customers will be able to select multiple slots on the booking popup.

You can use "Custom Question" feature to ask some questions.
Go to the service settings, Scroll to the "Custom Questions" sections. Click on the "Add Question" button and add the question you want to ask.
Click Save and the specified question(s) will be asked while booking an appointment.